Crypto.com to Close Hong Kong Consumer App on Feb. 1, 2027

Crypto.com will discontinue its consumer app services in Hong Kong on Feb. 1, 2027, according to local news outlet HK01. The company attributed the withdrawal to regulatory changes and told users that they would receive instructions for closing their accounts and withdrawing funds.

The consumer app is operated by Foris DAX MT Limited. The shutdown does not end Crypto.com’s institutional ambitions in Hong Kong: a separate entity, Foris DAX HK Limited, will continue pursuing regulatory approval for the institutional-grade Crypto.com Exchange platform.

Foris DAX HK submitted its application for a Hong Kong virtual asset trading platform license on Feb. 9, 2024. Nearly three years later, the entity remains listed on the Securities and Futures Commission’s public register as “deemed-to-be-licensed,” a transitional designation rather than full regulatory approval.

Crypto.com confirmed the consumer-app withdrawal to Bloomberg on Monday and said affected customers had been notified. Cointelegraph also sought comment from the company but did not receive a response before publication.